Monday, December 30, 2019

Edgar Allen Poe Romanticism’s All-Star Poet Essay

Have you ever lost a dear love? Have you ever felt the presence of fear or loneliness? Have you ever needed a spiritual touch from heaven? A remedy that can help young Americans to help cope with these questions would be the reference of to the poetry written by Edgar Allan Poe. If EAP was a doctor he would recommend the patient to â€Å"Take this kiss upon the brow!† and call me in the morning (Thompson 52). The real-life hardships that this author endured have given substantial evidence that his pen was much more than ink (Poe 162-163). Authors like Hawthorne and Melville challenged Poe’s repertoire in this era, but did not have the same effect. While present and past American readers were introduced to poetic works of numerous authors†¦show more content†¦The disciplinarian action was roller coaster ride that judged him extremely harsher which concluded into his rebelliousness. He was occupied as a child by studies in Europe. Sadly, his return to the states brought calamity for his education was cut short at the University of Virginia for lack of funds. He never succeeded at completing goals. For instance, he failed cadet assignments at West Point (Hoffman 23-25). Some historians have stated it led to a life of alcoholism and drug abuse. He was tortured mentally by the death of his teenage spouse, Virginia Clemm. Her death of tuberculosis pushed him into substance abuse, which was one of the many diseases that inflicted EAP during his writing of â€Å"The Raven† (Thompson 73). Scholars note that these obstacles were not EAP’s downfalls, but his stepping stones to overcome. There was a turning point in the life of EAP at age 15, in which he received property and finances. Times changed for a while, but in his tour of duty at West Point Academy came to a halt with alcohol and drug abuse (Poe 162-163). He became belligerent toward his step-parents because they would not support his gambling debts and other accusations, which led him to lose relations with women. Eventually, he left school and became a clerk and newspaper writer for different companies under the alias name of Henri Le Rennet. At age 22 under another alias of Edgar A. Perry he

Sunday, December 22, 2019

Benefits Of Customer Service Experience - 1592 Words

Too often excellent customer service is seen as just doing whatever the customer asks. It isn t. And that s not realistic. You won’t always be able to give your customers everything they want whenever they want it. Other books you’ll read will tell you to just do it, give the customer what they want, just make it happen, whatever it is. That’s not realistic. You know it and I know it. Just because you can’t do it, or because something won’t happen right away it doesn’t excuse you continuing to build the customer service experience. Even in those moments when the customer is on hold, or when they’re waiting for what is being worked on, customer service is still happening. And keeping your customers up-to-date on the events taking place is critical to ensuring that an exceptional experience happens even when customers can’t get instant service. Every organization can have exceptional customer service, even those working with the most complex customer processes, if they can provide effective status updates to the customer: (As I go through these, I think of banks, mortgage companies, airlines, telecoms, and other service companies with traditionally bad customer service reputations.) The Need for Useful, Specific Status Updates Customers want to be able to track the status of their process/service/product. They want to be able to get an update on that item when they contact your organization. Think about it, have you ever had someone complain because you were too specific inShow MoreRelatedBusiness Analysis : Climate Design1057 Words   |  5 PagesDesign targets a specific customer base who will appreciate the high standards they set for themselves in regards to quality, service, and reputation. My role within Climate Design is as the residential sales and marketing manager. 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I choose this company because everything is so positive about the company and how they relate to the customer. I believe this is part of the reason why Starbucks hasRead MoreOnline And Email Customer Service Essay916 Words   |  4 Pagesemail customer service has become one of the most important aspects of a business. Consumers are rel ying more on technology to solve problems and face-to-face customer service is becoming less relevant. But what is online and email customer service all about and how can it benefit your business? This guide will answer these questions and look at the key steps you need to take in order to create a viable online and email customer service strategy. What is online and email customer service? 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Dr. Philip Kotler provides another descriptionRead MoreSample Resume : Customer Service Training Proposal Essay1676 Words   |  7 Pages Customer Service Training Proposal For GetYourStuff.com 43 North East Street, Campbell Submitted to: Daniel Joseph Director-Customer Service Submitted by: Stephen Josh Team Lead-Customer Service Read MoreCustomer Relationship Management Essay919 Words   |  4 Pages The main goal of Customer relationship management is to create a strong bond between customers and the company. The strong bond can be build by focusing on the two main objectives of CRM. Providing the organization and all of the employees that treat customers with a single and complete view of every customer at every touch point and across all channels and providing the customer a single and complete view of the company and its extended channels (O’Brien, A Marakas, G. 2004). To provide tools

Saturday, December 14, 2019

The Secret Circle The Divide Chapter 25 Free Essays

Some would say sneaking around outside Faye Chamberlain’s house in the middle of the night was a death wish, and they would be correct. But Cassie had come too far at this point to back down now; plus she’d come prepared. She’d spent the whole day studying her Book of Shadows, memorizing every spell her mind could hold that might help her get through this covert mission undetected. We will write a custom essay sample on The Secret Circle: The Divide Chapter 25 or any similar topic only for you Order Now Faye had way too much fun with spells, so there was no way the garter was going to be left unguarded. Traceable or not, magic was the only way Cassie would be able to get her hands on it. But first she had to find it. Cassie was familiar with how to break into Faye’s house through the basement. All she had to do was unhook the latch of the wooden cell ar door in the backyard and slip down to the cement floor below – the same way she knew Faye snuck in and out during all hours of the night. Once inside, Cassie looked around. The basement was dark and moldy, crowded with dusty crates and damp cardboard boxes. It crossed Cassie’s mind that if Faye had snuck out tonight and returned through the cell ar door behind her, she would be caught. And to be caught by Faye was as good as being destroyed by Faye. Cassie glanced behind her to the closed door and then cautiously around the musty room. She had to keep going; there was no turning back now, regardless of the risk. Before she turning back now, regardless of the risk. Before she allowed her fear to get the best of her, she decided to try a summoning spell for the garter. Grasping the pendant of pink quartz around her neck, Cassie whispered the incantation she’d memorized from her Book of Shadows, modifying it for her current purpose. Lost for now Soon to be found Ancient garter come unbound Nothing happened at first, but she waited patiently, circled the room, and repeated the words again. No luck. And she felt nothing. So she decided to try something stronger. It was also a summoning spell, but her Book of Shadows said this spell could track down the energy of an object rather than simply the physical object itself. For this spell Cassie had to focus extra hard. She closed her eyes and breathed deeply until she’d centered herself to a meditative state. It took a few minutes, but soon her breathing took on a rhythm like a heartbeat. She let herself become immersed in this rhythm until she was overcome with the feeling that she controlled it, as if the pulse of life itself were under her command. When the words came, they started from deep within her belly. Guiding Spirits, I ask your charity Lend me your focus and your clarity Ancient garter, I summon thee Black to white, dark to light Show me your precious energy Cassie opened her eyes to find a glowing aquamarine light in front of her. It hovered, waiting for her to observe it, and then soared forward through the air, leaving a trail in its wake like a comet tail. Now this was what Cassie always imagined magic to look and feel like. She followed the aquamarine trail around the basement until it led her to the storage space beneath the stairs. Cassie was elated. This had to be the place. And then she heard something – footsteps above her head. She lost her breath and felt her whole body stiffen while she listened for the footsteps again. She stood perfectly still, scoping the basement’s corners for possible hiding spots. Then she heard the sound again and realized it was only the wind from outside blowing against the wooden door. It was just a false alarm, thank goodness, but it was enough to break her concentration. The aquamarine light flickered. The space under the stairs was low and narrow and packed full with boxes. Cassie brushed her hands over a few of their damp surfaces to see if she felt any vibes coming from one over another. Careful not to make too much noise, she sorted through them until she noticed one box with a faint design on its side – a swirl similar to a Celtic knot. Hurriedly, Cassie lifted its flap and looked inside. There she found another box. A steel document box. In her excitement, she reached for it without thinking. It sparked at her touch, singeing the skin of her fingers. Of course Faye had it guarded. Cassie dug into her pocket and retrieved the obsidian crystal she’d brought from home. Black like lava with sharp edges, the rock was the size of her hand and could easily be used as a weapon. But Cassie brought it for its ability to purify dark matter. She glided the crystal over and around the steel box to disable Faye’s spell while whispering the words she’d memorized: â€Å"Darkness be gone, no shields are needed, purity enters and leaves here unhindered.† And it worked. When Cassie tapped the box with her fingertip a second time to see if it drew a spark, it was cool and quiet to her touch. Confidently now, she popped the lid off the top of the metal box. But she didn’t find the garter inside. Instead she found a note scrawled in bloodred ink that said, Nice try. Cassie slammed the box closed, furious. Typical Faye. Cassie was going to have to get crafty if she were to pull this off. She had to think like Faye. Faye was . . . what? Faye was . . . possessive, to say the least. She would only trust herself as the garter’s security system. She must be keeping it close by. In fact, it probably never left her sight. Suddenly Cassie knew, beyond any shadow of a doubt, what she had to do next. She had to go to Faye’s room, where she was sleeping, and find the garter there. That was the only place it could be, where Faye could protect it even as she slept. Now Cassie wished Faye had snuck out tonight, leaving her room empty. But Cassie knew it was time to act, not think. A silence spell would help with getting upstairs. â€Å"From my chin to my toes, a mute silence grows.† Cassie slid her fingers from her mouth down the length of her torso, across her arms and legs, all the way to her feet, feeling every inch of her go soundless beneath her touch. When she stepped forward, the feeling of her shoe touching the floor remained the same, but not a single hint of noise accompanied it. Even when she jumped up and down, no sound escaped from the motion. It was eerie but amazing. Like a stealthy thief in the night, she made her way up the main staircase, through the lavish living room, to Faye’s bedroom door. She turned the knob and pushed the door open with assurance. The room looked the same as Cassie remembered it, but darker. Moonlight shined in from the wide window, but it was still difficult to see, and Cassie couldn’t risk waking Faye with the beam of her flashlight. There were many red candles strewn about, but of course they were all unlit. Cassie waited a few seconds to let her eyes adjust, and then words she hadn’t known before came to her. By the power of the sun, make the dark become light And give me sight to see at night Suddenly, Cassie could see in the dark as if she’d slipped on night-vision goggles. And there Faye was, sleeping, snoring ever so softly. For a split second, Cassie felt a tenderness toward her – it was by far the most peaceful Cassie had ever seen Faye. She looked almost childlike, serenely curled up in her huge bed, surrounded by soft cushions and embroidered pillows. Her tangled, pitch-black hair cascaded down in long full curls, framing her face in such a way that Cassie could hardly remember what it was that made Faye so scary in her waking hours. But Cassie shook herself from the notion. She knew she was in a dangerous place, and Faye was like a sleeping dragon protecting a jewel. One false move, and Cassie would be – Before she could even finish her thought, the dust ruffle on the bed stirred, and out poked the head of an orange cat, followed by a gray one. Cassie had forgotten about Faye’s bloodsucking kittens. They were fully grown cats now. No doubt with sharper teeth and claws than the last time Cassie encountered them. Cassie stood very still and watched the creatures slink out from beneath the bed. She may have been silent, but the cats could still see her and smell her. They sniffed at her toes, purring. The orange one pawed up her leg to the knee and then hissed. Then the gray one clawed at her foot and took a vicious swipe at the skin of her ankle. Glancing at Faye, she kicked the gray cat from her right foot, sending it tumbling across the carpet. But that only seemed to make the orange one angrier. From where it was perched with both paws upon Cassie’s left knee, it leaped for her face, swiping its sharp claws at her cheek. No! Cassie screamed, but her voice made no sound. With a swift motion of defense, she grabbed the cat by the scruff of its neck. It cut at her wrist with its claws and bit through the skin of her hand. Blood dripped down from her fingers to the floor. She tossed the orange cat out of the room, closing the door in its face before it could take another lunge at her. Meanwhile, the gray cat had jumped up on the bed, needling at Faye’s neck, trying to stir her awake. â€Å"Ouch!† Faye cried. And with the speed of a cat herself, Cassie bolted for Faye’s closet, soundlessly shutting herself inside before Faye could detect her. â€Å"Ow – what has gotten into you?† Faye, fully awake now, scolded the gray cat. Out of habit, Cassie held her breath and closed her eyes from inside the closet. Faye got quiet again, but Cassie could hear the rustling of bedsheets. She was sure Faye sensed something was amiss. Explanations and apologies raced through her mind. If only she knew a spell to make herself invisible. That was the only thing that could save her now if Faye opened the closet door. But then Faye chuckled absentmindedly. â€Å"That’s better,† she said. â€Å"Now let Mama get her beauty rest. You can sleep up here with me tonight if you promise to be good.† Cassie exhaled. That was too close. But when she reopened her eyes, the closet appeared different. An unusual aquamarine light was radiating from a piece of clothing hanging in the closet. The location spell had worked, and it was still working for her. The glowing light was hovering just inside Faye’s favorite leather jacket, the one she wore every day in spite of the weather. Cassie rubbed her fingers over its soft leather and across the smooth red satin of its interior lining. Of course. Faye had sewn the garter into the jacket’s lining. It made perfect sense. Cassie clawed at the red satin until she broke through its surface and tore it wide open. And there it was, resting in a bed of supple red satin – the green leather garter. Cassie was about to reach into the material to pluck it free when she remembered the sparks that burned her fingers earlier. She retrieved the obsidian crystal from her pocket once more and glided it over and around the garter to disable any spell Faye had on it. Then she was free to reach out and grab it. At last. The garter felt heavy and triumphant in her hand. She gripped it tightly, admiring its shiny buckles, hardly believing she’d done it. She’d really done it! But there was no time to celebrate. Cassie could hear the orange cat scratching outside Faye’s bedroom door, and she had to escape before Faye woke up again. Soundlessly, she tried to patch the lining back into place, but without a needle and thread or the proper spell, it would be impossible. Faye would discover it missing in the morning – that was unavoidable. But it didn’t matter. Cassie would be in Cape Cod by then, with the power of all the Master Tools along with her. She left the jacket hanging like a looted grave, slipped out of the closet, and across the bedroom floor. The moment she opened the door, the orange cat leaped in, but Cassie was down the stairs and out the way she came within seconds. It was only then, finally, that she let the reality settle over her. She now possessed all of the Master Tools, and the power she needed to save Scarlett, even without the help of the Circle. How to cite The Secret Circle: The Divide Chapter 25, Essay examples

Friday, December 6, 2019

Multinational Enterprises and Its role in International Business

Question: Discuss about theMultinational Enterprises and Its role in International Business. Answer: Introduction Analyze the theories and perspectives of foreign direct investment Foreign Direct Investment has increased significantly and impacted the world's economy. This has played a substantial role to initiate the growth of an economy. The Different Kinds of Foreign Investment FDI follows four principles. They are commercial foreign direct investment, international portfolio, commercial loans that are primarily the bank loan assigned to foreign companies. Official flows refer to the development assistance that the developed countries provide to the developing countries. There are three types of FDI such as horizontal FDI which happens when MNEs enters in the foreign countries to produce the same product as it produces at parent country. Conglomerate FDI refers to a situation when the FDI in the foreign country provides a product which is not manufactured by the parent company. The vertical FDI occurs when the MNE operates in a foreign country to produce a product or intermediate goods, which are used as inputs in parent country (Suhag and Rani 2013). Strategic Goals of Multinational Enterprises Undertaking FDI The rationale behind the multinational companies conducting FDI are as follows- proper utilization of natural resources, seeking the market for FDI that follows the expansion or exports in an entirely new market. The costs related to transportation and other Government regulations are key factors behind searching for the new market. To some extent it may contribute to firms clients in foreign subsidiaries, the requirement to modify the products as per local market demand and preference and to reduce the transaction costs. Efficiency-seeking refers to transferring the production to a location where the cost of production is low which happens in an industry which is characterized by unskilled and semi-skilled labor that reduces the production cost considerably. The other type of efficiency was seeking at increasing the competitive advantage and gaining economies of scale. Therefore finding the proper market or exploring the ways to reduce cost is the factors or the pre-conditions which stimulate FDI. Finally, the strategy that the MNE's are taking that its increasing tendency for foreign investment and the firms are looking for FDI to access the tangible and intangible and get benefit in long run. Therefore, it emphasizes and helps to build the ownership advantage that will support companys expansion strategy in the long term in the home country as well as in foreign countries. So the FDI not only strengthening the firms position but also increases its competitive advantage (Bose 2012). FDI Distribution and Patterns A recent analysis has revealed that U.S portfolio investment liability is larger than the portfolio of investment assets . Whereas Germany which is having the same amount of portfolio investment assets. This reflects the fact that U.S assets is more attractive to the outside investors than the investors of U.S. It further analysed that the developing nations FDI constitutes the highest percentage. A recent study has revealed that in developing countries 51% of resource flow caused by FDI compared to bank loan flows and portfolio flows. Advantages of MNEs Location Advantages Increased the Efficiency of FDI It refers to the benefits and the competitive edge that the FDI is getting from its host country operation. Improved the performance from structural differences Structural differences regarding revenue, growth potential, competition between parent country and the host country. It has Increased Return From Ownership Advantage The property benefit derived from assets, resources increases the competitive advantage, and FDI helps them to utilize its core competency. Apart from that it ensures growth and contributes to developing skill and diverse capabilities which providing learning opportunities (Narula 2016). Disadvantages The local employment market is vastly affected which creates a disequilibrium in the labor market that may lead to unemployment and reduces the scope for local entrepreneurs. Essential Capabilities The skills referred to building capabilities by deploying the resources. Capability deployment includes quantity-based and quality-based deployment. The quantity based implementation relates to the resources that are utilized in a foreign market, whereas the quality based deployment engages the rare resources of a target market. While transferring the resources, the MNE needs to bring the capabilities to the international operation to enhance competitive advantage (Salim et al.2015). Reference List Almond, P., Ferner, A. and Tregaskis, O., 2015. The changing context of regional governance of FDI in England.European Urban and Regional Studies,22(1), pp.61-76. Bose, T.K., 2012. Advantages and Disadvantages of FDI in China and India.International Business Research,5(5), p.164. Krautheim, S., 2013. Export supporting FDI.Canadian Journal of Economics/Revue canadienne d'conomique,46(4), pp.1571-1605. Narula, R., 2016. The Modern MNE as an Efficient Meta-integrator: Emerging Market MNEs Need to Foster Internal Embeddedness to Succeed. Salim, A., Razavi, M.R. and Afshari-Mofrad, M., 2015. Foreign direct investment and technology spillover in Iran: The role of technological Capabilities of subsidiaries.Technological Forecasting and Social Change. Suhag, V.I.N.E.Y. and Rani, K.A.V.I.T.A., 2013. FDI and Higher Education in India.International Journal of Social Science Interdisciplinary Research, IJSSIR,2(8).